What works for me

I was recently asked to give a training to a technical staff to help them improve their skills. Their manager asked me if I could help them improve on troubleshooting skills and problem management. I thought about it for a long time, but it seems very hard to teach a group to ‘troubleshoot’. So I moved this to one-on-one training sessions and decided to change the training to soft skills with the motto: “What works for me”. I like to share some of these with you.

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smart lazyness

I am lazy. I admit it. I wouldn’t know how to cope with the information overload otherwise. You know what: Actually being lazy keeps me quite busy. You need to be lazy and apply it in a smart way.

Being lazy is not about doing nothing. It is about not remembering, because things are obvious. It tries to work on the “don’t make me think” paradigm. Whenever you have a choice, you stop and have to make a decision. This takes time and effort. We need to remove the little, interfering choices.

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